After-sales service

Equipment acceptance:

After the installation of the system is completed, the company shall carry out the trial operation according to the required procedures, and shall be carried out by the buyer's workers, and shall be operated by the buyer's workers, and all tests shall be carried out to confirm that the equipment is in good condition and meets the requirements. After that, the equipment is delivered to the buyer for normal operation.

The performance test of the entire system and equipment shall be carried out within 1 week after installation, and the test results shall meet the design requirements.

staff training:

We provide free technical training for equipment user managers and operators, and provide detailed operating specifications, so that workers can understand complete sets of theories, technical specifications, etc., and can operate complete sets of equipment proficiently, and perform general maintenance and replacement of equipment. .

After-sale service:

1. The overall warranty period of the equipment is one year (from the date of acceptance), and all equipment is repaired free of charge within one year without any related fees;

2. Outside the warranty period, if the equipment is maintained for life, only the cost of maintenance materials will be charged, and no additional fees will be charged.

The company actively provides users with comprehensive and high-quality after-sales service. In East China, it will arrive at the scene within 48 hours after receiving the user's maintenance notice and solve the problem within 48 hours. Other regions were on the scene within 72 hours and resolved the issue within 48 hours.

Customer demand is our goal

Customer satisfaction is the purpose of our service